You’re In!
We’ll notify you about the next scheduled seminar—we run one per quarter. While you wait, check out our latest workforce solutions insights, and follow us on social media!
Resources for everyone – because HELP is in our name
Blogs, news, talent solutions, and case studies to help you learn and achieve success.
AI in the Call Center: What It Changes About Who You Should Hire
Gartner says half the companies that cut service staff for AI will rehire by 2027. Here’s what that actually means for California call center staffing.
California’s Labor Force Is Shrinking. So Is Your Call Center Hiring Pool
California’s jobless rate looks better, but it’s not. Nearly 250K workers have left the labor force this year. Here’s what that means for hiring CSRs.
Customer Service Staffing Success for a Data Management Company
A data management company required 70 CSRs within 21 days. Helpmates was the customer service staffing agency who exceeded their expectations. Here’s how.
