Customer Service Staffing Agency

With more than 50 years of successful customer service staffing and recruitment experience, we’ve got your back.

Conquering Your Customer Service Staffing Needs

Customer service isn’t just a department, it’s the core of your business. So you need employees who can optimize the customer experience with your brand. That’s where we can help. Helpmates supports clients by delivering dependable customer service specialists whose smiles can be heard through the phone. Specialists who have the necessary skills of good communication, empathy, and problem-solving. Whatever you need, our team has customer service candidates at the ready.

customer service staffing agency

Why Use Our Customer Service Staffing Services?

Extension of Your Team

We take a thorough approach to gathering information about your business by learning your culture, operations and the processes that drive your success. Then we’ll cater our services to function as an extension of your business. With customized solutions, collaboration and deep insights, we’ll become an integral part of your hiring process.

Certified Staffing Professionals

With our CSP certifications, we manage our clients’ staffing programs with the highest levels of professionalism and integrity. In partnership with our customers, we’ll work together towards limiting workplace issues through proactive human resources best practices.

Remarkable Reputation

Rated 4.75 out of 5 stars for service excellence. We believe that the experiences our customers have when working with us is the metric that matters most. For half a century, Helpmates’ reputation has been built around quality, superior service, and industry expertise.

Call Center Staffing

Customer Service Positions We Fill


Customer Service Representative


Bilingual Customer Service Representative


Customer Experience Representative


Remote Chat Agent


Call Center


Virtual Call Center Representative


Technical Support Representative


Escalations Specialist

Let’s connect you with a customer service specialist today!  Contact Us →

Customer Service Staffing Services

Temporary Staffing

As your business needs change, keep staffing levels optional. For work peaks, either short or long term, this can reduce the overall cost to usage on the time you need. 


This arrangement allows you to assess an employee and evaluate if their skills and work ethic fit into your organization for a predetermined length of time. At its completion, choose to hire that employee direct or go in another direction, the choice is yours.

Direct-Hire Placement

Finding the right direct hire employee is essential to the success of your business. Helpmates is committed to locating a custom match for your direct hire needs through our sourcing and screening best practices.

Managed Services

We will manage all aspects of a company’s staffing function, customizing a program for sourcing, hiring, and managing temporary employees. Helping you to increase productivity and freeing you from the time and cost burdens of hiring.

On-Premise Staffing

With our On-Premise Program, Helpmates can manage every part of the staffing and hiring process. From interviewing to controlling staffing levels, our on-site representatives will handle all issues involved with managing a large contingent workforce. Our representatives will work with you to develop a highly customized program that fits your staffing needs.

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Let’s Go!

We’ve found that working with companies who regard people as their most important asset are the most successful. Helpmates chooses quality people at every level — from the clients we work with to the employees we place on assignment in customer service roles.  Whatever your need, our team is always with you.