Common Questions Hiring Leaders Ask
Got questions? We’ve got answers. And if you don’t see what you’re looking for, reach out. We’re always here to chat.
General FAQs For Employers in Southern California.
How much does it cost to work with a staffing agency in Southern California?
Helpmates is committed to providing exceptional value to our clients. Fees are based on several factors, including account volume, search criteria, workers’ compensation costs, order exclusivity, and lead time for our staffing managers.
What is the process for finding employees through a staffing agency?
Our search and recruitment efforts begin immediately. Helpmates works with you to get the details of the position and learn as much as possible about your company, so we can ensure that we will send the most qualified applicants for your needs. By clearly understanding your needs and the requirements of the position, we can select the best candidates. You will be asked to provide a job description and expectations for the position. We will provide detailed information on our services and policies as well as customized information on fees for service based on your needs.
How do staffing agencies ensure workplace safety for temporary employees?
Workplace safety is a priority for many California employers, especially in manufacturing, logistics, and warehouse environments. Helpmates takes a safety-focused approach to workforce placement and has earned the Safety Standard of Excellence designation. Our OSHA-10 certified team members help ensure workers arrive informed, prepared, and ready to work safely.
How long will it take to have an employee at our company?
The time frame for successfully finding an employee for you is going to vary based on our current employee base and your specific needs. Please contact a Helpmates office to discuss your hiring needs.
What background checks do California staffing agencies provide?
All of our screening is professionally designed to limit liability for our clients. In addition to our in-depth, in-person screening and hiring process, we also offer background checks, drug screens, and reference checks, based on your requirements. Additionally, we voluntarily screen each employee through the Department of Homeland Security’s E-Verify system to bring you the best candidates.
How do I request staffing support from Helpmates?
Helpmates delivers a range of flexible workforce solutions that meet your talent needs. From temp and high-volume staffing to direct-hire. We’ll help you find happier, more productive talent when you need it most. You can request staffing support by contacting any California Helpmates office or submitting a request through our website.
Why Companies Choose Staffing Agencies Instead of Hiring In-House.
Helpmates is committed to being the staffing partner for your business, providing highly-qualified specialists on a timely basis. We pride ourselves on the experience and skills of our specialists and the thorough screening process every specialist must pass to meet our hiring criteria. We invest our resources to provide these highly-qualified specialists, substantially reducing your costs in the recruitment and selection process. For a detailed analysis of these numerous cost savings benefits, contact your local Helpmates office.
What are the benefits of using a local staffing agency for mid-market businesses?
A local California staffing agency helps mid-market businesses hire faster and more effectively. You get access to pre-screened local talent, quicker fill times, and candidates who understand the regional job market.
Local partners also provide hands-on support, stronger accountability, and better alignment with safety standards and workforce expectations.
How do I choose a staffing agency in California?
Choose a staffing agency based on four key factors:
Speed: Can they quickly deliver qualified candidates without delays?
Screening quality: Do they thoroughly vet candidates for skills, reliability, and fit?
Local expertise: Do they understand your region’s labor market and hiring challenges?
HR compliance: Are they experienced in California labor laws and workplace regulations?
The right agency will consistently deliver qualified talent while reducing hiring risk.
What kind of jobs do you fill?
Helpmates is a full-service staffing company located in Southern California, with several specialty divisions including Administrative, Customer Service, Financial, Non-Clinical Healthcare, HR, and Distribution and Logistics. By having a broad base of well-qualified specialists, as well as various recruiting resources, we can meet your staffing needs in most areas of your business. See our services and our industries for more details.
What if I am not satisfied with an employee placed by Helpmates?
Your satisfaction is our promise. Through the Helpmates quality assurance program, we stand by our employees' performance, 100% unconditionally. If you notify our service team that you are dissatisfied at the time of our quality checks, we will immediately take the necessary steps to regain your satisfaction and you will not be charged for any portion of our specialist’s work that does not meet your standards.
How do I find the nearest Helpmates office?
Helpmates operates across the Southern California region. Visit our locations page to find the office closest to you in Orange County, Los Angeles County, or the South Bay.
Let’s Work Together!
We’ve found that working with companies who regard people as their most important asset are the most successful. Helpmates chooses quality people at every level — from the clients we work with to the employees we place on assignment in customer service roles. Whatever your need, our team is always with you.
Let’s Work Together!
We’ve found that working with companies who regard people as their most important asset are the most successful. Helpmates chooses quality people at every level — from the clients we work with to the employees we place on assignment in customer service roles. Whatever your need, our team is always with you.