Recruiting dozens of call center and customer service representatives (CSRs) is time-consuming. It’s also wasteful:...
Are You Still Sourcing Call Center Reps and CSRs Yourself?
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Employer Resources
Extremely High Temporary Specialist Retention for a Distribution Center
Is this you? You’re a large company that needs to ship out a lot of small items every day. In other words, you need...
Tips for Hiring Great Temporary Specialists in SoCal
Your Los Angeles or Orange County company may need more workers as your business starts growing again as the economy...
Lying Liars Who Lie….On Their Resume
When it comes to our jobs and careers, just about all of us are liars: more than four-fifths of us (85 percent) lie on our resumes. (And that number – from 2017 – is a big increase: just 66 percent of job applicants lied on resumes or applications...
How California’s Statewide Minimum Wage Hike is Affecting Your Temporary Workforce
It’s not news to the region’s employers that the minimum wage for California businesses with more than 26 employees increased statewide from $11/hour to $12/hour on January 1. What’s more, Los Angeles County will be raising its minimum wage on July...
2019 New Year’s Resolution: Embrace AI
Many recruiters and human resources professionals may be – to put it lightly – a tad leery regarding artificial intelligence. After all, while many experts are saying AI won’t take away our jobs, just change how we do them, we’re still wary. Should...
Hiring Trends for 2019
Happy 2019 (soon)! As we get ready for the New Year, we thought we’d explore the next 12 months to see how they may differ from 2018 from a hiring standpoint. How will AI affect recruiting and staffing? How will candidate interviewing evolve? How...
Help Your Team Members Stay Excited About Work
As a supervisor, a big part of your job is to ensure that your team members stay excited about work….but without working so hard and so fast that they become burnt out: Your newly hired college grad is so excited about her first job in a career she...
Looming Shortage of “Middle Skill” Healthcare Workers
Are you already noticing a shortage of medical coders, billers, patient intake admins, and other “middle-skill” healthcare pros here in Southern California? If not, you will soon. The Pasadena Star News reported last year that 42 percent of the...
Should You Start a Telecommuting Program?
Employees tend to love being able to work remotely/telecommute. In fact, it’s a sought-after employee benefit for candidates and offering it as a perk of employment definitely can help attract top talent. But it’s not always a win-win for a company...
Snooping On Your Competitors: What Are They Paying Their Workers?
As the exceptionally low unemployment rates in Orange and Los Angeles counties show little signs of abating, workers – as we discussed last month – are expecting more pay, especially considering the recent minimum wage increase in Los Angeles...
Are Apprenticeships the Answer to Ill-Prepared Workers?
Thousands of young (and older) Southern Californians will be heading to public and private colleges and universities soon (some have already started!) and the question here is: how well do these institutions of higher learning prepare their...