Things have started a (slow) return to “normalcy” here in California as Governor Newsom okayed a slow re-opening of...
Employer Resources
60 Call Center Specialists Transition To Remote Work in Just Three Days
Discover how Helpmates transitioned 60 call center specialists to remote work in just three days during the pandemic, ensuring seamless customer service.
Helpmates’ Proven Performers Prepared for Work in Our New Normal
We have oriented and prepared our top specialists in Covid-19 work safety best practices and they are ready to deploy...
Putting Candidates at Ease During Job Interviews
We spend a fair amount of time here on the Helpmates blog helping to ease the nerves of anxious and eager candidates. And with good reason - searching for jobs can be stressful! When someone is especially excited about a company and role, it can be...
How to Keep Your Business Humming During the Cold and Flu Season
It comes every year, and yet everyone seems to be surprised when it’s upon us. Yes, we are fully entrenched in cold and flu season. Sick employees are a reality for just about every business, but they don’t have to sap your productivity. Avoid...
How to Foster a Corporate Culture of Learning
The opportunity for continued education is a critical factor in employee engagement and retention. Not only are the opportunities themselves critical, but fostering an environment that supports learning as a critical component of career (and...
How to Know When Your Employees Are About to Jump Ship
Employee retention is always a hot topic - the cost of turnover is high, and the competition is constantly seeking ways to land top talent (especially your top talent). But identifying and preventing an employee from seeking greener pastures can be...
Is Your Onboarding Process Alienating New Employees?
Employee onboarding is traditionally a key part of employee development. Getting off to a good start is key to a successful, long-term career. Right? In today’s fast-paced world where team members where multiple hats and have varying...
3 Key Areas to Review in Cover Letters
A few months ago, we talked about key areas recruiters should review in candidate resumes for more efficient screening. But what about cover letters? Has the range of expert advice shared about cover letters over the years rendered them useless...
Are Video Job Interviews Right For Your Business?
With significant advances in technology and portability of communication, video interviewing is gaining traction in recruiting circles. While the technology is intriguing, there are specific factors to consider when debating whether video...
Should You Be Hiring For Skills or Personality?
Google “hire for skills or personality” and you’ll find more than 12 million resulting pieces of content - many of them recent. It’s a hot topic in hiring today, and it’s one that has the potential to make a big impact on your business. Poor hiring...
Keep Workplace Productivity Humming this Summer
Summer vacations offer a great respite for your team (and for you!), but they can also disrupt your company workflow and be a drain on productivity. Summer can mean lengthy vacations and reduced productivity…but it doesn’t have to. Your team can...