Recruiting dozens of call center and customer service representatives (CSRs) is time-consuming. It’s also wasteful:...
Are You Still Sourcing Call Center Reps and CSRs Yourself?
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California Employment Law Updates & HR Compliance Seminars
HR Challenges HR Leaders Can’t Ignore. Eligible for HRCI credits. Presented by McDermott, Will, & Schulte.
Employer Resources
Tips for Hiring Great Temporary Specialists in SoCal
Your Los Angeles or Orange County company may need more workers as your business starts growing again as the economy...
Avoid These Recruiting Marketing Mistakes
Does your company start hiring someone only as soon as you have a need? That is, do you whip up a job posting only...
Are Apprenticeships the Answer to Ill-Prepared Workers?
Thousands of young (and older) Southern Californians will be heading to public and private colleges and universities soon (some have already started!) and the question here is: how well do these institutions of higher learning prepare their...
How Often Do Your Team Members See You? Seriously: How Often?
Everyone it seems – and this really isn’t much of an exaggeration, is it? – is on their phones all. The. Time. Or texting. Or creating/responding to email. And as a result, you may have noticed that we don’t talk to each other much anymore....
Pay Rates in Southern California
As it becomes harder and harder to find top talent in Southern California, especially for our clients’ temporary workforce needs, we’ve done a little digging regarding what great workers expect in Orange and Los Angeles counties regarding pay...
The Rise in the Minimum Wage and Your Temporary Workforce
The minimum wage rose to $13.50/hour in Los Angeles in July and will rise to $12/hour in Orange County in January. Couple this with the fact that it’s a hot candidates’ market today with unemployment in Los Angeles at 4.1 percent (in May) and in...
Are You STILL Focused on Finding the Perfect Candidate?!
As a hiring manager, are you looking for ways to screen people out instead of looking for ways to find the good in candidates? For example, if you notice a typo on a resume, do you automatically throw it into the proverbial “round file”? What about...
A To-Do List for Extending Job Offers
Have you ever extended an offer of employment to a job candidate only to find that the candidate then goes back to his employer and accepts a counter offer? We’ve all been there. But if we’d followed a pre-job-offer-extension checklist, the...
How to Use EI When Interviewing
As a recruiter or hiring manager, interviewing job candidates is a critical part of your job. If you’re a hiring manager interviewing potential employees for work in your department, your department’s success – as well as your own – relies on you...
Why EVERY Employee Needs Recognition
Do your employees feel recognized? As in seen by you? Thanked for their work on your behalf? Praised every now and then when warranted? Probably not: a recent survey found that 74 percent of workers in North America plan to switch jobs this...
Be a More “Visible” Recruiter, Attract More Candidates
Many job seekers don’t know how to find – let alone contact – recruiters, especially if they’re interested in looking for a new position while still working for their current employer. (Hello, lovely passive candidate!). In today’s...