After an extremely tough year for just about everyone, Helpmates Staffing is beyond thrilled to earn the ClearlyRated™ Best of Staffing Award for Employee Satisfaction!
This is in addition to Helpmates once again earning the ClearlyRated™ Best of Staffing® Client and Talent Diamond Awards. (ClearlyRated™ formerly was known as Inavero.)
This is the first year that ClearyRated™ has awarded the Employee Satisfaction and Helpmates is one of just 50 staffing firms across the country to receive this designation. This is all based on our internal employees rating Helpmates. We received an overall Net Promoter Score from our internal team of 74.1 percent (with an 87 percent response rate).
This is the 12th year in a row that we have earned the Client Satisfaction Award and the 10th year we’ve won the Talent Satisfaction Award.
We also earned the Diamond Award in both the Talent and Client categories after winning the Best of Staffing® award in each at least five years in a row. Participating staffing firms are rated by both their clients and their candidates (talent). On average, clients of winning staffing agencies are 3.3 times more likely to be completely satisfied with the agency’s services.
Candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied compared to those working with non-winning agencies.
Some Best of Staffing® 2021 statistics of which we are particularly proud include:
- We received satisfaction scores of 9 or 10 out of a possible 10 from 61.2 percent of our clients, significantly higher than the staffing industry’s average of 38 percent.
- We received a Net Promoter™ Score (NPS) of 53.7 percent from our clients, significantly higher than the staffing industry’s average of 28 percent in 2020.
- We received satisfaction scores of 9 or 10 out of 10 from 86.2 percent of our placed job candidates, significantly higher than the staffing industry’s average of 40 percent.
- We received an NPS of 81.5 percent from our candidates, more than 60 times the staffing industry’s average of 18 percent in 2020.
Helpmates won in four areas:
- Client Satisfaction Award (12th year in a row)
- Talent Satisfaction Award (10th year in a row)
- The Best of Staffing Client Diamond Award (7th year in a row)
- The Best of Staffing Talent Diamond Award (5th year in a row)
We’re especially proud of winning Best of Staffing™ because 2020 was so tumultuous for everyone, particularly in regards to the workplace. The above-and-beyond commitment of our internal team members as well as of the terrific individuals who work on assignment at our client’s offices (or remotely from their own homes) is what earned us these awards.
We are tremendously appreciative of our extremely hard working internal and external employees. Thank you for all you do!