Let’s imagine that the Dodgers or the Angels won the World Series 11 times in a row. (Imagine!!!) Would we be “ANOTHER World Series? Ho-hum”?
And so we’re beyond thrilled that Helpmates has AGAIN – and for the 11th straight year – been named to ClearlyRated’s Best of Staffing® Client and Talent Diamond Awards!!!
Helpmates has earned ClearlyRated’s Best of Staffing® Client and Talent Diamond Awards for 2020. (ClearlyRated formerly was known as Inavero.)
We earned the Diamond Awards in both the Talent and Client categories after winning the Best of Staffing® award in each at least five years in a row. Participating staffing firms are rated by both their clients and their candidates (talent). On average, clients of winning staffing agencies are 3.3 times more likely to be completely satisfied with the agency’s services and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied compared to those working with non-winning agencies.
Some Best of Staffing® 2020 statistics of which we are particularly proud include:
- We received satisfaction scores of 9 or 10 out of 10 from 76 percent of our clients, significantly higher than the industry’s average of 24 percent.
- We received satisfaction scores of 9 or 10 out of 10 from 79.1 percent of our placed job candidates, significantly higher than the industry’s average of 45 percent.
We’re also excited about our Net Promoter Scores (NPS), customer metrics that measure the loyalty between a provider (Helpmates) and its customers (our clients and candidates/talent).
- Our 2020 NPS score was 75 percent from our clients (FAR above the industry’s average of -2 percent in 2019.
- Our 2020 NPS score from our candidates was 67.3 percent (also far above the staffing industry’ average of just 24 percent in 2018.
Helpmates won in four areas:
- Client Satisfaction Award (11th year in a row)
- Talent Satisfaction Award (9th year in a row)
- The Best of Staffing Client Diamond Award (6th year in a row)
- The Best of Staffing Talent Diamond Award (4th year in a row)
We wouldn’t have earned this award for the 11th time without the dedication and hard work of our internal team members as well as the associates who work at our client’s offices. We are humbled that you choose to work with us and awed by your efforts to provide the best in service to our clients.