A data management company required 70 CSRs within 21 days. Helpmates was the customer service staffing agency who exceeded their expectations. Here’s how.
Employer Resources
How To Reduce Turnover by 40%
Missed production goals and unsafe working conditions led this retailer to choose Helpmates as their new staffing partner — and reduced turnover by 40%.
Employees Are Worried About a Recession — Here’s How to Ease Their Minds
While no job, employer, or industry is recession-proof, there are some actions employers can take to ease their employee’s minds as the prospect of a recession lives rent-free in everyone’s heads.
Got Ghosts? Here’s How to Bust Them
A turbocharged economy has drastically reduced unemployment and created a buyer’s market for jobs. This state of affairs has given rise to a new phenomenon in recruiting, and a new word has entered the recruiting lexicon to describe it: ghosting....
Retention in a Recession: Not Much of a Problem?
More and more economists say the U.S. is getting closer to a recession: as of about mid-August, most were predicting its start in early 2021, possibly even some time in 2020. No matter when it comes, a recession is coming: they always do, same as...
Helping Your Employees with Their Back-to-School Blues
Back to school is here! Children abandon playgrounds, the beach and video games and return to the classroom. It’s a big change not just for kids but for working parents as well, requiring parents to adjust their schedules for things such as taking...
Naming the Problem: Retention in a High Turnover Market
When it comes to leaving their employer, U.S. workers aren’t balking. Why? Mostly because workers can: a growing economy and a very low unemployment rate provide employees options when they are unhappy at work and they definitely are choosing to...
When Your Candidate Receives a Counteroffer
With the job market as tight as it is now, employers need to adapt their hiring strategies to a new reality. One challenge employers face when attempting to hire new talent is dealing with counteroffers from their current employer, an entity no...
Strengthening Your Nutraceutical Workforce Recruitment
The way your nutraceutical company manages your temporary workforce has a massive impact on your bottom line. Your staffing needs are unique in that your GMP and SOP practices must be met to the absolute letter by your workers. So ensuring that...
Getting Ready for Generation Z
Talkin’ ‘bout their generation…and we don’t mean millennials. Now it’s time to discuss Generation Z, those born between about 1995 and 2010. These young adults – the oldest of whom will turn 24 this year – are coming to your workplace. Are you...
How Much Social Media Use at Work is Too Much?
You know your employees visit their personal social media channels at work: they use either their company-supplied computer or their own mobile devices. But from an HR or management standpoint, how much is too much? Should they look at it just on...
Getting More Commitment from Temporary Staff
Temporary workers on assignment at your company…leave. After all, it’s right in their description: they are “temporary.” So why should they even expect any type of commitment from you? And why should you expect any commitment from them? Excellent...