Case Studies

A data management company required 70 CSRs within 21 days. Helpmates was the customer service staffing agency who exceeded their expectations. Here’s how.

Missed production goals and unsafe working conditions led this retailer to choose Helpmates as their new staffing partner — and reduced turnover by 40%.

Is this you? You’re a large company that needs to ship out a lot of small items every day. In other words, you need dozens of people to help you get those orders ready. What’s more, the accuracy of order fulfillment is critical because each and every customer's shipment is different from any...

Thursday, March 19: California Governor Gavin Newsom issued a statewide “stay-at-home” order. This meant that – unless they worked for what are deemed “essential businesses” – such as pharmacies, grocery stores, gas stations, banks, takeout/delivery restaurants, etc. -- thousands of workers across...