Case Studies

Customer Service Staffing Success for a Data Management Company

A data management company required 70 CSRs within 21 days. Helpmates was the customer service staffing agency who exceeded their expectations. Here’s how.

How To Reduce Turnover by 40%

Missed production goals and unsafe working conditions led this retailer to choose Helpmates as their new staffing partner — and reduced turnover by 40%.

Extremely High Temporary Specialist Retention for a Distribution Center

Is this you? You’re a large company that needs to ship out a lot of small items every day. In other words, you need dozens of people to help you get those orders ready. What’s more, the accuracy of order fulfillment is critical because each and every customer's shipment is different from any...

60 Call Center Specialists Transition To Remote Work in Just Three Days

Discover how Helpmates transitioned 60 call center specialists to remote work in just three days during the pandemic, ensuring seamless customer service.

How To Reduce Turnover by 40%

How To Reduce Turnover by 40%

Missed production goals and unsafe working conditions led this retailer to choose Helpmates as their new staffing partner — and reduced turnover by 40%.

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